The historic Carnegie and Arts Centre is one of Workington’s much loved buildings and West Cumbria’s premier theatre, entertainment and arts centre. We programme a diverse range of performances, shows and events across the year featuring family shows, comedy, music, opera, ballet, lectures and spoken word events, rock and pop concerts and musicals from the professional touring circuit and from community based performers.
The Carnegie Arts Centre is also home to weekly arts participatory classes and workshops featuring ballet, tap, modern and street dance, singing, acting, musicianship and karate with business and community groups using the facilities for meetings, coffee mornings, seminars and ceremonies.
We are looking for volunteers that have a fun and friendly attitude, enjoy a good natter now and then with our regular customers and the general public but are not afraid of knuckling down and working hard to support our admin team in the effective creation of contracts, documentation and files.
As front line volunteers, Box Office Assistants welcome and help our visitors; hand out pre-paid tickets; take money for tickets under a manual or automated box office system, ensuring the smooth and efficient running of the box office alongside the box office assistants and box office manager.
You will provide exceptional customer service by helping customers with a range of different queries and concerns, someone that loves problem solving would find this role rewarding, however, our full-time staff will be on hand to support you in any case. Box Office Assistants must perform all duties to a high standard of customer care in attitude, approach and appearance.
You must be able to work independently or as part of a team. Any previous ticket office, corporate social media or customer service experience would be desired but full training will be provided. You may be asked to attend an interview, arranged on review of your application. If successful at interview you will be invited for induction and training shifts.
We ask that any volunteers look to support us with a minimum of 2 shifts per month